Job Seeker - Dashboard
About the Role:
We're seeking a Senior Full Stack Developer to join our engineering team. You'll work across the entire stack, crafting performant APIs with Laravel and building dynamic, responsive interfaces with Vue.js. This role requires someone who can own features end-to-end, contribute to architectural decisions, and help mentor junior teammates.
Our stack includes Laravel 12, Vue.js, MySQL, Redis, and TailwindCSS.
n- Develop, test, and maintain full-stack functionality using PHP 8.4 and Laravel 12.x
- Build and consume RESTful APIs for internal and external applications
- Use wireframes and mockups to create responsive UIs using Vue.js 2.x+, and TailwindCSS
- Implement real-time features using WebSockets, Pusher, or Laravel Broadcasting
- Design and optimize database schemas in MySQL; work with DynamoDB for appropriate workloads
- Manage AWS infrastructure including RDS, Lambda, CloudWatch, and related services
- Define and maintain Infrastructure as Code using CloudFormation or AWS CDK
- Build and maintain CI/CD pipelines using CodeBuild and CodePipeline
- Provide high-quality code reviews and help enforce team standards
- Partner with product and engineering to develop and refine features
- Document workflows, APIs, architecture decisions, and technical standards
- Mentor mid-level developers and contribute to team knowledge sharing
- 6+ years of professional software development experience
- 5+ years of hands-on experience with Laravel/PHP
- 4+ years of hands-on experience with Vue.js
- Highly proficient in modern PHP 8.x, unit testing, and RESTful API design
- Strong understanding of MySQLâschema design, optimization, and migrations
- Experience with NoSQL databases
- Experience with AWS services (RDS, Lambda, CloudWatch, S3, ElastiCache)
- Experience with Infrastructure as Code (CloudFormation or CDK)
- Solid command of Git workflows, branching strategies, and code review processes
- Strong awareness of security best practices and data consistency
- Experience with testing frameworks (PHPUnit, Pest)
- Strong communication skillsâwritten, verbal, and in team settings
- TypeScript proficiency
- Familiarity with containerization (Docker)
- Experience with logging and monitoring tools (CloudWatch, Datadog)
- Background working on high-scale SaaS platforms
- 401K Match (100% match on the first 5% and 50% on the next 5%)
- Annual discretionary bonus
- MicroVentures covers the base plan for Medical, Dental and Disability insurance
- 3 Weeks paid time off + holidays
- 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend
- $100 monthly technology stipend (phone and internet)
Somos um dos maiores bancos privados do Brasil, conforme o ranking do Banco Central. E temos muito orgulho em dizer que, pelo segundo ano consecutivo, fomos reconhecidos como a melhor instituição financeira para trabalhar no Brasil, segundo o ranking da GPTW 2025! Também recebemos o selo de Diversidade na categoria Mulher, reforçando nosso compromisso com a equidade.
Nossa cultura acontece de verdade: sendo simples, corretos, parceiros e corajosos. Valorizamos as relações, a inovação e um ambiente leve, cada vez mais colaborativo e com intencionalidade no avanço da diversidade e inclusão.
Estamos em constante evolução e construÃmos #parcerias de sucesso para entregarmos nosso propósito de tornar mais tranquila a vida financeira de pessoas e empresas.
Se identificou? Então venha trabalhar com a gente!
n- Estamos buscando uma pessoa Engenheira de Machine Learning Senior para atuar na evolucao da nossa plataforma de Machine Learning e garantir que os modelos utilizados em diversas areas do banco operem com alta qualidade governanca e escalabilidade;
- Análise das ferramentas internas com olhar critico e espaço para trazer melhorias, atuando com papel consultivo;
- Cuidará da observabilidade dos modelos de ML, sugerindo metricas para monitoramento mais eficiente;
- Análise da qualidade de código de implantação;
- Ser ponto de referência das plataformas utilizadas internamente.
- Experiência sólida em engenharia de ML, MLOps ou Data Engineering aplicada a modelos em produção;
- Forte domÃnio de Python e bibliotecas de ML/ciência de dados;
- Experiência com plataformas distribuÃdas, preferencialmente Databricks/Spark.
Diversidade e inclusão
O BV atua intencionalmente em prol da aceleração da equidade e representatividade no mercado financeiro, respeitando e apoiando a diversidade em toda sua pluralidade e interseccionalidade, garantindo uma transformação social positiva.
Por isso, convidamos pessoas negras, mulheres, profissionais com deficiência, comunidade LGBTQIA+ e pessoas de qualquer idade a conhecerem a gente um pouco mais e a se inscreverem nesta vaga.
Sobre a Neon
Na Neon, cada ideia conta e pode transformar a vida financeira de milhares de brasileiras e brasileiros que acreditam que o céu é o limite. Buscamos pessoas que querem contribuir com impacto real e crescer junto com a gente!
Nosso ritmo é intenso, assim como o aprendizado com gente muito talentosa e equipes colaborativas que geram impacto real desde o primeiro dia, com o bônus de trabalhar de qualquer lugar do Brasil.
Aqui a inovação e tecnologia andam juntos e diversidade é decisão estratégica do negócio e compromisso que molda nossas decisões e garante um ambiente acolhedor para todas as pessoas.
Valorizamos a colaboração, o diálogo aberto e entregas que compreendam as necessidades das pessoas que usam nossas soluções.Se você é uma pessoa que gosta de construir, testar, aprender e se comprometer com a excelência, a Neon é pra você.
Vem fazer parte de um time que não tem medo de sonhar grande e trabalha junto para elevar a barra todos os dias, fazendo o dinheiro fluir e o mundo crescer. Vem #ViverNoAzul!
Sobre a área de Data-Driven Decisions (DDD): A estrutura de DDD na Neon opera como uma organização de plataforma unificada (Data Foundations, Data Analytics, Machine Learning e Decisions). Atuamos no modelo "Platform-as-a-Service", fornecendo a infraestrutura e governança que permitem à Neon escalar com inteligência. Você será peça chave para garantir que nossos times de engenharia estejam focados em iniciativas de alto ROI e no plano estratégico de 2026.
- O que buscamos: Nesta posição, esperamos que você atue com total autonomia em produtos crÃticos para geração de valor na empresa. A pessoa de produto na Neon é alguém que:
- Domina o Ciclo de Vida do Produto: Gere o balanço entre novas funcionalidades e débito técnico, sendo o owner do roadmap.
- Foca em Impacto e Priorização: Utiliza o nosso frameworkpara garantir que 100% dos esforços do time gere valor tangÃvel ou maturidade técnica.
- Possui Profundidade Técnica: Parceiro direto da engenharia, compreende a fundo o stack tecnológico para discutir trade-offs de arquitetura e escolhas de ferramentas.
- Liderança e Influência: Mentor de PMs menos experientes e referência interna na Neon para disseminar boas práticas de produto.
- Suas principais responsabilidades:
- Produtização Técnica: Transformar infraestrutura de crédito complexa em capacidades de negócio "self-service"
- Gestão de Stakeholders: Atuar como a interface de decisão entre os centros de negócio (Cards, Payroll, etc.) e a Engenharia, traduzindo objetivos de negócio em entregas técnicas previsÃveis.
- Excelência Operacional: Reduzir o Time-to-Market de modelos de crédito e datasets, aplicando o para garantir transparência e previsibilidade.
- Analytic Capacity: Capacidade avançada de usar dados para suportar todas as decisões de produto (pilar de foco atual).
- Product Sense: Experiência comprovada em criar impacto claro priorizando oportunidades conectadas a objetivos de negócio
- Comunicação: Habilidade para conduzir comunicações ativas e organizadas (sÃncronas e assÃncronas) para mover a visão do produto adiante.
- Experiência anterior com plataformas de dados ou Machine Learning será considerada um diferencial crÃtico dado o nÃvel de senioridade exigido.
- Experiência anterior com plataformas de dados ou Machine Learning será considerada um diferencial crÃtico dado o nÃvel de senioridade exigido.
- O que oferecemos: A oportunidade de moldar o futuro da plataforma de dados de uma das maiores fintechs do Brasil, com um framework de gestão estruturado que valoriza a autonomia e o crescimento profissional acelerado.
Se vier fazer parte da Neon
à importante:
⢠Adaptabilidade para lidar com diferentes cenários e desafios em um ambiente dinâmico
⢠Foco em resultados, com habilidade para priorizar o que gera mais impacto
⢠Autonomia e colaboração para trabalhar de forma produtiva no modelo remoto
E o que você vai encontrar aqui?
⢠Modelo de trabalho remoto de verdade, com encontros de time a cada 3 meses em São Paulo. Também tem crédito para compra de Kit Home Office e parceria para uso de coworkings;
⢠Cartão Flash - você personaliza seu pacote com benefÃcios de vale alimentação e refeição, vale- mobilidade e auxÃlio ensino;
⢠Gympass, com rede de academias e aulas online;
⢠Apoio à parentalidade com auxÃlio creche ou babá e Licença parental estendida;
⢠Assistência médica e odontológica;
⢠Open English: pacotes de aulas com descontos exclusivos para pessoas Neowners e dependentes
⢠Desconto em MBAs e especializações na USP ESALQ
LGPD na Neon
A Neon adota uma polÃtica para garantir controle e transparência no tratamento de dados de todas as pessoas, inclusive aquelas interessadas em fazer parte do nosso time. As informações de candidatos à vagas abertas na Neon durante o processo seletivo são tratadas rigorosamente de acordo com a LGPD.
Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
About the Role
Weâre looking for a Video Marketing Intern to help us turn our ideas and expertise into high-impact video content.
We already have strong points of view, experienced creators, and no shortage of ideas. What we need is someone who can help bring those ideas to life through video. From shaping concepts and scripts to editing content that stands out on LinkedIn and YouTube.
Youâll work closely with our founders to produce educational, market-facing video content that helps Omniscient grow visibility across LinkedIn, YouTube, AI search, and classic SERPs.
This role is ideal for someone who loves video, understands social and YouTube-native formats, and wants hands-on experience building a modern B2B content engine.
What Youâll Do
Work with Founders to create dedicated educational videos on AEO, SEO, content, and digital PR (primarily talking head content, shot in person)
Turn long-form videos and podcasts into high-performing, shareable clips for LinkedIn and other platforms
Help translate high-level ideas into concrete video topics, scripts, and formats optimized for LinkedIn and YouTube
Edit video content to make it stand out (strong pacing, clean cuts, captions, light animations, and visual polish)
Proactively ideate new video concepts informed by customer conversations, market and competitor research, and SEO and AI search opportunities.
Help grow impressions and visibility across LinkedIn, YouTube, AI search, and organic search through consistent, high-quality video production
Who You Are
Comfortable editing video and excited about making content feel native to LinkedIn and YouTube
Strong instincts for what performs well on social and why
Able to take abstract ideas and turn them into clear, compelling video topics and scripts
Detail-oriented editor who can add captions, cuts, transitions, and light animations to make videos pop
Interested in B2B, marketing, content, SEO, or AI, you donât need to be an expert, but you should be curious
Organized, reliable, and comfortable collaborating with senior teammates
Bonus (not required):
Experience with tools like Premiere Pro, Final Cut, After Effects, or similar
Familiarity with YouTube or LinkedIn analytics
Prior experience editing talking-head or podcast-style content
Ready to apply?
Keep scrolling to submit your information. Weâre excited to meet you!
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We know the confidence gap and imposter syndrome (yes, we have it, too) can sometimes hold us back from applying for a job. But thereâs no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if the idea of this role excites you.
Omniscient Digital is an equal opportunity employer. We ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.
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About Omniscient Digital
Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
We pride ourselves on being lean, agile, and experimental. Our team thrives on R&D and innovation, always exploring the smartest ways to deliver exceptional results. We believe in a culture of building and shipping â whether itâs client deliverables, new services, or internal tools that keep us ahead of the game.
If youâre looking for a role where youâll tackle challenging problems, work with ambitious brands, and help shape the future of organic growth, letâs talk.
Learn about the principles that drive how we work and build a company.
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By submitting your application, you agree that Omniscient Digital may collect your personal data for recruiting, global organization planning, and related purposes. Omniscient Digitalâs Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Omniscient Digitalâs use of your personal information.Â
The Role We Need:
PadSplit is hiring a Product Designer to support our Member Growth team, focused on the member side of our two-sided marketplace. This role is critical to helping the right members successfully join PadSplit while protecting hosts, communities, and the platform from fraud and abuse. Youâll design experiences at the intersection of growth, trust, and risk - where clarity, fairness, and empathy matter most.
The Person We Are Looking For:
Weâre looking for a thoughtful, steady designer who is comfortable working through complex and sensitive problems. You care deeply about fairness and clarity, and you know how to explain why something is required (not just that it is). You see trust, safety, and verification challenges as human problems first and enjoy collaborating across Product, CX, Data, Legal, and Engineering to untangle messy systems.
n- Designing Flows â Create member-facing experiences for screening, identity verification, and income verification
- Integrating Systems â Shape UX around API-driven identity, income, and background verification services
- Balancing Tradeoffs â Improve flows that balance conversion, trust, and fraud prevention
- Cross-Functional Partnering â Collaborate closely with Product, CX, Data, Legal, and Engineering partners
- Handling Edge Cases â Design clear, respectful experiences for failures, delays, reviews, retries, and denials
- Clarifying Moments â Help members understand whatâs happening and why during sensitive interactions
- Designing Collections â Approach collections-related experiences with empathy, transparency, and dignity
- Iterating Thoughtfully â Use research and data to identify friction, test improvements, and refine over time
- Complex UX Experience â Background designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments
- Research Fluency â Strong instincts for combining qualitative research with quantitative data to guide decisions
- Risk-Aware Design â Comfort designing experiences involving identity, income, money, verification, or fraud
- API Understanding â Working knowledge of API-based systems and how latency, errors, and partial success impact UX
- Clear Communication â Ability to translate complex requirements into simple, human-centered language
- Systems Thinking â Strong understanding of how upstream design decisions affect downstream outcomes
- Cross-Functional Collaboration â Proven experience working closely with Product, CX, Data, Legal, and Engineering
- Pragmatic Judgment â A calm, balanced approach to tradeoffs between growth, safety, and fairness
- NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager, our Head of Design.
- If weâre interested, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
- If it goes well, the next steps would be a video interview with hiring manager for one (1) hour.
- If warranted, the final step would be a video panel interview with key stakeholders at PadSplit for one (1) hour.
- The panel interview will require a candidate to work on a design assessment where you will showcase your design skills to the panel for discussion.
- If warranted, then we move to offer!
Please note: Although the job posting says it's in Atlanta, Georgia, this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn.
Notice to Applicants:
PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.
PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365âs culture is focused on empowering team members to produce top-notch results while elevating their skills. Weâre constantly evolving and improving to make sure we are and always will be âBest in Classâ ... and we want that for you too!
Restaurant365 is seeking a Data Analyst to join our Enterprise Data Analytics team. This role supports business teams across the organization by helping turn data into insights that inform day-to-day decisions and longer-term planning.
As a Data Analyst, you will partner with stakeholders to understand business questions, support reporting needs, and help maintain dashboards and KPIs. Youâll work within established data models and governance practices while continuing to build your technical and business analysis skills. This role is ideal for someone who enjoys working with data, learning the business, and growing into a strong analytics partner over time.
n- Analytics & Reporting
- Business Partnership
- Collaboration & Enablement
- 2â4 years of experience in data analytics, business analytics, or a related role.
- Experience working in a SaaS, technology, or data-driven environment is a plus.
- Working knowledge of SQL for querying and analyzing data.
- Experience using BI tools (Domo preferred, but others acceptable).
- Familiarity with Excel or Google Sheets for analysis and validation.
- Exposure to Python or R is a plus but not required.
- Ability to analyze datasets, identify trends, and summarize findings clearly.
- Basic understanding of common business metrics (revenue, retention, adoption, operational efficiency).
- Comfort working with defined KPIs and reporting frameworks.
- Clear written and verbal communication skills.
- Ability to explain analysis results in a straightforward, business-friendly way.
- Willingness to learn, ask questions, and incorporate feedback.
- Ability to work effectively with cross-functional partners.
- Exposure to Snowflake, dbt, or modern cloud data platforms.
- Experience supporting recurring business reporting or executive dashboards.
- Familiarity with basic project tracking or Agile concepts.
- Interest in growing toward advanced analytics, analytics engineering, or business analytics leadership.
- This position has a salary range of $87,083.33-$121,916.67 per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
QA Analyst
Remote | Contract
PST-friendly hours preferred (or happy to flex!)
We are a Series A company filled with veteran game developers and entrepreneurs creating mobile games that utilize blockchain technology to create an active player marketplace. Our vision is simple: we want to work together to create generation-defining games that fundamentally grant power and ownership to the players who play them.
Our team has decades of experience building games at the scale of 100M+ players. Our team hails from Epic Games, Zynga, EA, Riot, Scopely, THQ and Activision, where we led $1b+ franchises like FarmVille and League of Legends. Weâve also been active as founders and investors in crypto since 2013 and are backed by world-class investors, like a16z.
We are a fully remote company, built on a foundation of clear communication, respect, and collaboration. Your expertise can make a lasting impact here at Proof of Play and weâd love to connect with you and learn more.
About the Role
Love finding bugs almost as much as playing games? Weâre on the hunt for an entry-level QA Analyst to help us keep our mobile game running smoothly and feeling great for players. Youâll be jumping into builds, testing new features, poking at edge cases, and making sure everything ships in top shape.
This role is perfect for someone early in their career whoâs excited about mobile games (bonus points for auto-RPGs), has strong attention to detail, and wants to grow their QA skills in a live game environment.
What You'll Be Doing
Play (and break) the game across iOS and Android
Test new features, events, and content updates before they go live
Hunt down bugs through test cases and exploratory testing
Log clear, actionable bug reports using tools like Jira or Linear
Verify fixes and help with regression testing before releases
Work closely with designers, engineers, and production to improve quality
Think like a player and share feedback on gameplay, UX, and overall feel
Help keep QA docs and test cases organized and up to date
What You'll Bring
Must-Haves
⢠Around 0â2 years of experience in QA, Community Management, or software development
(professional, internship, or hands-on experience all count!)
⢠Great attention to detail and strong written communication
⢠Genuine interest in mobile games
⢠Comfortable working remotely with a distributed team
⢠Able to work PST hours or flexible enough to overlap regularly
Nice-to-Haves
Passion for mobile games, auto-RPGs, or live service games
Experience using Jira, Linear, or similar bug-tracking tools
Familiarity with test cases and QA workflows
Basic understanding of game dev or software development processes
Background in community support or player-facing roles (you know how players think )
Why Youâll Love It Here
Work on a real, live mobile game with real players
Fully remote with flexible scheduling
Learn and grow alongside a supportive, collaborative team
Get hands-on experience in game QA and development workflows
Be a key part of making the game better every single release
Who Are We
Voxel is building the future of Computer Vision and Machine Learning for operations, risk, and safety. We use computer vision and AI to enable existing security cameras to automatically detect hazards and high-risk activities, keep people safe and drive operational efficiencies. Our technology addresses the key cost drivers for workersâ compensation, general liability, and property damage, which cost US employers over $500 billion annually.
Weâre seeking an experienced Enterprise Sales Director with a strong track record in B2B technology sales, ideally in SaaS-based EHNS, business insights, or risk management. This role will play a critical part in expanding our presence within operations and safety departments at Fortune 500 companies. The ideal candidate thrives in a fast-paced environment, excels at building and managing strategic relationships, and is passionate about solving complex challenges. Youâll help drive growth across departments and functions, positioning Voxel as a trusted partner in safety.
What Youâll Do
Own and drive full-cycle enterprise sales (prospecting â demo â multi-threading â negotiating â closing)
Build and manage a healthy pipeline of manufacturing, logistics, warehousing, utilities, or industrial prospects across the Midwest
Lead consultative discovery to map customer workflows, safety pain points, and ROI drivers
Partner closely with Customer Success, Solutions Engineering, and Execs to deliver a world-class evaluation experience
Craft compelling business cases that demonstrate measurable improvements in safety & efficiency
Navigate complex organizations with multiple influencers and decision-makers
Forecast accurately and maintain CRM discipline with clear next steps and timelines
Serve as an internal voice of the customer, helping refine messaging, GTM strategy, and product priorities
Qualifications
Bachelorâs degree in a relevant field
5+ years of experience in enterprise technology sales, with a strong preference for SaaS and platforms in EHNS, business insights, or risk management.
Proven success in selling into operations and safety functions at large enterprisesâideally within the Fortune 500.
Deep expertise in account mapping, enterprise deal strategy, and multi-threaded stakeholder engagement.
Strong proficiency with Salesforce and data-driven sales execution.
Demonstrated track record of consistently meeting or exceeding ambitious sales targets.
âï¸ Chicago or Midwest-based
Chicago & Texas based strongly preferred
Will regularly meet customers across the Central & Midwest region
Why Join Us?
Join a visionary team revolutionizing safety and operations, directly impacting the well-being of millions of essential workers. This is your chance to build an extraordinary business and foster a vibrant company culture that demands your absolute best. Alongside AI experts, experienced entrepreneurs, and passionate problem-solvers, you'll play a pivotal role in shaping the company's growth trajectory and market position. Enjoy a competitive salary, benefits, and a dynamic work environment.
Benefits:
Extensive / Generous health, dental, and vision insurance.
Highly competitive paid parental leave and support system.
Ownership in the business through an Equity Incentive Plan.
Generous paid time off and / or flexible work arrangements.
Daily meals in-office, vibrant company events, team-building.
401K retirement plan, HSA / FSA options, pre-tax Commuter Card.
This role requires the candidate to be located in the Central region of the US
Lumana is on a mission to empower organizations by unlocking the value of their visual data â not just record the world, but to actually understand it and extract meaningful insights. Our AI video security platform delivers unmatched visibility and control, helping customers enhance security and safety, streamline operations, and respond instantly when it matters most.
Founded in 2021, we are backed by tier-one Silicon Valley investors with deep team expertise in AI, computer vision, and machine learning. We are one of the fastest-growing video security companies and recently raised the largest Series A within our industry. Weâve built the most intelligent video security solution on the market â one that sees what matters, acts fast, and prevents what used to be inevitable.
At Lumana, teams are small, dynamic, and trusted to lead. We think big, move fast, and execute like owners â because we are. Your impact here wonât be filtered. It will be visible, lasting, and real.
As a Solutions Engineer, you will be a key technical partner to our growing base of customers across the U.S. Embedded within the Technical Support organization, youâll work cross-functionally to guide customers from initial evaluation through full deployment, while partnering closely with Sales on pre- and post-sales technical engagements.
This role balances independent problem-solving with deep collaboration, tackling complex technical challenges and delivering trusted guidance on our platform. Acting as a connective layer between customers, Engineering, and Product, youâll directly influence product direction in the cloud-managed IoT space while accelerating your own career growth. Weâre looking for builders who are energized by impact and motivated to move the business forward.
Location
Remote - United States
Responsibilities
Lead complex, full-stack troubleshooting across the Lumana platform, spanning networking, hardware, software, and electrical components
Act as a senior technical advisor to enterprise customers, providing best-practice guidance on architecture, deployment, and configuration
Own high-impact customer issues end-to-end, driving resolution, root-cause analysis, and long-term prevention
Partner closely with Sales, Engineering, and Product on pre- and post-sales technical engagements and escalations
Influence product quality by testing new releases, identifying systemic issues, and providing actionable feedback to Engineering
Communicate complex technical concepts clearly to customers and internal stakeholders, both verbally and in writing
Author and maintain high-quality technical documentation, knowledge base articles, and internal runbooks
Help design and implement scalable tools, processes, and workflows that elevate support maturity as the company grows
Stay ahead of industry trends and emerging technologies within cloud-managed IoT, networking, and security
We donât do cookie-cutter. If youâve got the grit, the drive, and the track recordâespecially in security or AIâwe want to hear from you. Even if you donât check every box, letâs talk.
Qualifications
Must-Have
5+ years of experience in technical support engineering, systems engineering, network engineering, or a related technical role
Strong, hands-on expertise troubleshooting distributed systems across networking, hardware, and software layers
Deep understanding of networking fundamentals, including TCP/IP, DNS, DHCP, NAT, VLANs, TLS/HTTPS, 802.11, firewalls, Ethernet/cabling, PoE, and Layer 2 networking concepts
Experience working with Linux-based systems in production environments
Proven ability to independently diagnose complex issues and drive them to resolution
Strong written and verbal communication skills, with the ability to explain technical topics to both technical and non-technical audiences
Customer-centric mindset with demonstrated ownership, prioritization, and follow-through in fast-paced environments
Nice-to-Have
Bachelorâs degree in a technical discipline (or equivalent practical experience)
Experience supporting enterprise customers in SaaS, IoT, security, or cloud-managed platforms
Familiarity with APIs, Python, scripting, or automation tools
Experience collaborating closely with Product and Engineering teams on bug triage and roadmap feedback
Exposure to building or scaling support tools, workflows, or internal platforms
Industry certifications such as CCNA/CCNP, Network+, Security+, CWNA, MCSE, or CEH
âï¸ Lumana Hiring Philosophy
We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell.
We aim to provide both product & industry expertise whenever we interact with prospects and customers.
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
We value a strong sense of ownership, principled thinking over experience, and thoughtful communication.
Our Interview Process
We keep it focused and respectful of your timeâour typical process includes:
A 60-minute conversation with our Talent Team
A 60-minute interview with our VP of Product
A take-home assessment (1 Hour Prep)
A 45-minute session with a Panel of Peers
Curious who you'd be working with? Meet the Leader â
⨠What We Offer - We believe great talent deserves great support. Hereâs how we invest in you:
Competitive Pay: Strong base salary + variable compensation
Equity & Upside: Own a piece of what you're building
Tools that Work for You: We arm our team with top-tier tech and modern sales toolsâso you can focus on closing, not admin
Remote-First Flexibility: Work from where you're most effective, with teammates around the globe
Product Influence: Your voice mattersâsales feedback directly shapes our roadmap
For U.S.-Based Employees
Health & Wellness: Comprehensive medical, dental, and vision coverage
Time Off: 15 days PTO, paid holidays, and sick leave
Financial: 401(k) with employer match, equity in a fast-growing startup
Remote-Friendly: Flexible hybrid/remote work arrangements depending on role
Parental Leave: Paid parental leave for new parents
Work Setup: Home office stipend and top-tier equipment provided
Lumana is an equal opportunity employer
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- Own a robust sales pipeline for your assigned territory, ensuring consistent activity and accurate forecasting that meets or exceeds quarterly and annual revenue quotas.
- Develop and execute comprehensive account strategies, mobilizing internal resources (Solutions Engineers, Marketing, Executives) to deliver Pure’s total value proposition to key IT and business leaders within your Enterprise customers.
- Deepen relationships with C-level executives and key decision-makers to establish Pure as a long-term strategic partner, directly contributing to the industry’s highest customer satisfaction ratings.
- Lead complex, multi-stakeholder sales cycles from initial contact to final contract, effectively orchestrating team-selling efforts with both internal peers and external strategic channel partners.
- Successfully acquire new logo business within the territory by proactively identifying, prospecting, and navigating the target accounts from the boardroom to the data center.
WHAT YOU BRING
- The authentic ability to engage customers, demonstrate executive presence, and uncover deep-seated business challenges to position Pure’s portfolio as the definitive solution.
- A Challenger Mindset and thought leadership; the creativity to apply customer insights and technology expertise to displace incumbents and solve persistent, complex data problems.
- Proven expertise in leading and navigating complex, multi-stakeholder sales processes and fostering shared ownership and success across internal teams and external channel partners.
- Exceptional territory management and prospecting skills, with a consistent track record of opening new logo doors and cultivating a robust, healthy sales pipeline.
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celeb
- Own a robust sales pipeline for your assigned territory, ensuring consistent activity and accurate forecasting that meets or exceeds quarterly and annual revenue quotas.
- Develop and execute comprehensive account strategies, mobilizing internal resources (Solutions Engineers, Marketing, Executives) to deliver Pure’s total value proposition to key IT and business leaders within your Enterprise customers.
- Deepen relationships with C-level executives and key decision-makers to establish Pure as a long-term strategic partner, directly contributing to the industry’s highest customer satisfaction ratings.
- Lead complex, multi-stakeholder sales cycles from initial contact to final contract, effectively orchestrating team-selling efforts with both internal peers and external strategic channel partners.
- Successfully acquire new logo business within the territory by proactively identifying, prospecting, and navigating the target accounts from the boardroom to the data center.
WHAT YOU BRING
- The authentic ability to engage customers, demonstrate executive presence, and uncover deep-seated business challenges to position Pure’s portfolio as the definitive solution.
- A Challenger Mindset and thought leadership; the creativity to apply customer insights and technology expertise to displace incumbents and solve persistent, complex data problems.
- Proven expertise in leading and navigating complex, multi-stakeholder sales processes and fostering shared ownership and success across internal teams and external channel partners.
- Exceptional territory management and prospecting skills, with a consistent track record of opening new logo doors and cultivating a robust, healthy sales pipeline.
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celeb
Freelance
Negotiable
1 week Ago






















